FAQs

Frequently Asked Questions

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How do I track my order?

Once your order has been processed, you will receive a track-and-trace code from us that allows you to track your package. We process all orders placed before 16:00 on the same day. At 17:00, the parcel delivery driver collects the packages every day. Have you not received a code or is the link not working? Send us an email at support@snoozeless.nl or use the contact form below. We’re happy to help!

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I didn't receive my order, what now?

That is of course not what you should expect from us, sorry! Although we do our best to make sure everything goes smoothly, unfortunately it can sometimes happen that a package gets lost during shipping. No worries, we’re happy to sort it out for you!

Send us an email at support@snoozeless.nl or use the contact form below, and we’ll make sure a new package is sent to you the very same day (on business days). Your trust in us is important, and we want to make sure you’re still satisfied.

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How can I contact your customer service?

You can always reach us via support@snoozeless.nl or by filling in the contact form below. We do our best to help you as quickly as possible, usually within one business day.

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Can you advise me which product suits me best?

Yes, we’re happy to! Send us a message at support@snoozeless.nl or use the contact form below. Tell us about your situation, and we’ll help you choose the product that best suits your needs.

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What makes your mouth tape and nose strips different from those of competitors?

Our products are specially designed with comfort and effectiveness in mind. The mouth tape is breathable, hypoallergenic, and gentle on the skin, while still staying securely in place. The nasal strips have an extra reinforced splint that provides maximum support. Additionally, they stay perfectly in place, even during physical activity.

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Are your products suitable for people with sensitive skin?

Yes, absolutely! Our mouth tape and nose strips are hypoallergenic and designed to be gentle on your skin.

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Do you also offer trial packages?

You're not reading this for no reason, right? Nothing ventured, nothing gained! Send us an email at support@snoozeless.nl or use the contact form below. We'd be happy to see what we can do for you. Who knows, there might soon be a trial pack on your doorstep! 🎯

More questions? Send us an email!